At Global Child Wellness Centre (“we”, “our”, or “us”), we are committed to protecting the privacy and personal information of our clients, especially children with developmental needs and their families. This Privacy Policy explains how we collect, use, store, and safeguard your personal data in accordance with applicable Indian laws.
1. Information We Collect
We may collect and process the following types of information:
- Personal details such as names, email addresses, phone numbers, and other contact information
- Medical records, diagnostic reports, therapy history, and treatment-related details
- Information required to provide therapy, counselling, rehabilitation, and special education services
2. Purpose of Data Collection
We use the information collected for the following purposes:
- Delivering therapy, counselling, and special education services
- Communicating with parents or guardians regarding appointments, progress, and updates
- Customizing treatment plans based on the individual needs of each child
- Improving our services, programs, and overall client experience
All information is used strictly for the purposes for which it is collected or as required under applicable laws.
3. Data Retention
We retain personal and sensitive information only for as long as necessary to fulfill the intended purpose or to comply with legal and regulatory obligations. Once the data is no longer required, it is securely deleted or disposed of.
4. Data Storage and Security
We implement appropriate technical and organizational measures to ensure the security of your data.
- Personal and medical information is stored securely with restricted access
- We take necessary precautions to prevent unauthorized access, misuse, loss, or alteration of data
5. Confidentiality of Information
We maintain strict confidentiality of all personal and medical information shared with us.
- Access to data is limited to authorized professionals directly involved in providing services
- Our staff and associated personnel are bound by confidentiality obligations and trained in data protection practices
6. Sharing of Information
We do not sell, rent, or trade personal information to third parties.
- Information may be shared internally for service delivery, quality improvement, or training purposes
- Data may only be disclosed externally if required by law or with your explicit consent
7. Legal Disclosure
We may disclose personal information if required to do so by law, legal proceedings, or regulatory authorities, including compliance with court orders or lawful government requests.
8. Your Rights
You have the right to manage and control your personal data. These rights include:
- Access: Request details of the information we hold about you or your child
- Correction: Request updates or corrections to inaccurate or incomplete data
- Deletion: Request removal of data when it is no longer necessary, subject to legal requirements
9. Consent
By using our services or providing your information, you consent to the collection, use, and storage of your data as outlined in this Privacy Policy.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in legal, regulatory, or operational requirements. Any updates will be published on our website, and significant changes may be communicated directly.
11. Grievance Redressal
For any concerns, questions, or complaints regarding your data or this Privacy Policy, you may contact us at:
Global Child Wellness Centre
📍 127, I Block Rd, near KIPPS MARKET, I – Block, Sarabha Nagar, Ludhiana
📧 support@globalchildwellness.com
📞 +91 95010 32237